After sales services is the part most important for us.
We would like to get your confidence on us only by best services! So we would like do our best to response all your needs, requests and so on.
With our experience, we do know there are always some new things that we need you to remind us, to help us, then we can complete our services or do better our jobs!
All of our watches come with 24 month guarantee for the dysfunction.
- When you receive the item, if you find any problems with the item, it could be returned for full refund within 10 days of receipt with no question asked.
- In worst case, if the items was stopped by custom of your country, as we could followed by tracking nb of Fedex, we will contact to you or you contact to us to make sure that we can immediately to re-send you a same watch, all free for you or return your full refund back.
- For these problems, we re-send the watch by Fedex, free for you.
- For repair after 3 months usage, if there are somewhere to repair, we can help you to do this, there is no problem! we suggest you return back by international Post, to saving your cost and we will return back when it is repaired, by international Post also.
- For watches that you would like to find, and you could not find in our site, we suggest to pass a mail to us with picture of that watch in order to precise the details of watch , then we response you that we have in stock or not rapidly.
